This Refund Policy outlines the terms and conditions for refund requests on products and services purchased through anthonysmendes.com.
Payment Processing
All payments on this Website are processed through third-party payment processors and merchants of record, including but not limited to:
Dodo Payments
Gumroad
Other authorized payment platforms
These payment processors handle all transactions, and their respective refund policies apply to purchases made through their platforms.
Refund Eligibility
Refunds are handled on a case-by-case basis at my sole discretion. While I strive to ensure customer satisfaction, refunds are not guaranteed and are provided as a gesture of goodwill rather than a legal obligation.
Factors that may be considered when evaluating refund requests include:
The nature of the product or service purchased
Time elapsed since purchase
Reason for the refund request
Usage or access of the product or service
Circumstances surrounding the purchase
How to Request a Refund
If you would like to request a refund, please contact me directly:
Email: anthony1252mendes@gmail.com
When contacting me, please include:
Your full name
Order number or transaction ID
Date of purchase
Payment platform used (Dodo Payments, Gumroad, etc.)
Detailed reason for your refund request
I will review your request and respond within a reasonable timeframe. Please note that processing a refund request may take several business days.
Third-Party Payment Processor Policies
Since payments are processed through third-party platforms, their refund policies and terms of service also apply. I recommend reviewing the refund policies of the specific payment processor used for your transaction:
Dodo Payments: Please refer to their terms of service and refund policy
Gumroad: Please refer to their refund policy at https://gumroad.com/refund_policy
These platforms may have their own refund windows, procedures, and restrictions that supersede or complement this policy.
Processing Time
If a refund is approved:
Refunds will be processed through the original payment method used for the purchase
The timeframe for refunds to appear in your account depends on your payment processor and financial institution
Typically, refunds are processed within 5-10 business days, though it may take longer depending on your bank or payment provider
Non-Refundable Circumstances
Refunds may not be granted in the following situations:
Purchases made more than 30 days prior to the refund request
Products or services that have been fully consumed or accessed
Violation of terms of service or acceptable use policies
Fraudulent activity or abuse of the refund policy
Change of mind after full access to digital products
Digital Products and Services
Please note that digital products and services are typically non-refundable once accessed or downloaded, unless there are technical issues that prevent proper use or access.
Contact for Questions
If you have any questions about this Refund Policy or need assistance with a purchase, please contact me:
Name: Anthony Stephen Mendes
Email: anthony1252mendes@gmail.com
Website: anthonysmendes.com
Changes to This Policy
I reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the Website. The "Last Updated" date indicates when the policy was last revised.
Acknowledgment
By making a purchase through this Website, you acknowledge that you have read, understood, and agree to this Refund Policy and the terms set forth herein.
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